Plymouth Marjon University SiteManager Support Blog

FOR the OFFLINE campaign : an ASP redirect which redirects from  www.marjon.ac.uk/shakespeare2015  to the event page with google tracking attached in it  i.e. use the 'Generate URL' builder on the event page not the  www.marjon.ac.uk/shakespeare2015  page. You need to create the campaign url of the page you want to redirect to which should be the event page + the campaign tags . You create this using the 'Google URL Builder' - https://support.google.com/analytics/answer/1033867?hl=en Google Analytics will then track any traffic that you have using the campaign tags specific to the tags you add. So if anyone goes to www.marjon.ac.uk/shakespeare2015 they will be redirected to the event page + the campaign tags page and this will show up in the statistics under the campaign you have created. FOR the ONLINE campaign via Email: you just embed the URL you are sending in your email with the tags and it should trac

If you require general technical help on any aspects of Site Manager then please raise a job on the Helpdesk - http://help/portal . Please state your specific requirements under one of the following issues: Logon Problem, New User Request (requires Line Manager approval), General Problem (please describe the problem) or New Template Request. Please DO NOT contact the Web Services Manager direct as all jobs need to be logged in the correct manner. Content/Structure If you need help with content or structure of the website then please contact : Marketing and Communications Email: marketing@marjon.ac.uk Extn: 6517 Images All images that need to be uploaded to the media library should be emailed to : cthomas@marjon.ac.uk . Please ensure that all images are appropriately titled and a description of the image is supplied to use in the alt tag. Training If you have a training need then please contact: Mersedes Farjad IT Training Co-ordinator Extn: 2059 Email: mfarjad@marjon.

There is currently a known issue with the Approval screen in SiteManager. If you get the following error message: "A Status Management Error Occurred A workflow error occurred while trying to process a status management request. The error is listed below. Click here to go back and try to rectify the error, else contact an administrator if you feel there has been an error. Failed to find the Active step" Wait a minute and refresh the Approval screen. You should then see your normal approval screen.

The University web and CMS servers were both updated on 7th April 2015. All systems have been checked but if you have any issues please raise a support call on the helpdesk: http://help/portal