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Website Contacts - who to contact

If you require general technical help on any aspects of Site Manager then please raise a job on the Helpdesk - http://help/portal. Please state your specific requirements under one of the following issues: Logon Problem, New User Request (requires Line Manager approval), General Problem (please describe the problem) or New Template Request. Please DO NOT contact the Web Services Manager direct as all jobs need to be logged in the correct manner.

Content/Structure

If you need help with content or structure of the website then please contact :
Marketing and Communications
Email:marketing@marjon.ac.uk
Extn: 6517

Images

All images that need to be uploaded to the media library should be emailed to :cthomas@marjon.ac.uk. Please ensure that all images are appropriately titled and a description of the image is supplied to use in the alt tag.

Training

If you have a training need then please contact:
Mersedes Farjad
IT Training Co-ordinator
Extn: 2059
Email:mfarjad@marjon.ac.uk
There following E-Learning and support resources available via the Terminal Four extranet.

Technical Support Documentation

Marjon SiteManager Support Blog

The place to find additional information and support about the University of St Mark & St John website
There following E-Learning and support resources available via the Terminal Four extranet.
To access these you need to be logged in to SiteManager first:

Online Support documentation

Online Contributor E-Learning Module

Online Moderator E-Learning Module

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